LEGAL REFERENCE

Hamari Privacy Policy aap ke account ko mehfooz rakhtay hai

pk 24 par aap ka har personal information—naam, email, JazzCash ya Easypaisa account details—strictly encrypted aur local Pakistani regulations ke mutabiq handle hotay hain. Hamara privacy framework ensure...

End-to-end encryptionPakistan-compliant data storageReal-time account audit trailsNo third-party data sharing
pk 24 Hamari Privacy Policy aap ke account ko mehfooz rakhtay hai

Hamara privacy posture aur aap ka account safety

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE Rابطہ KAREN

Privacy concerns ke liye hamari support teams

Team online

Support Portal

Aap ke privacy questions ke liye hamari in-app support portal 24/7 open hai. Account settings mein 'Privacy & Security' section mein direct message bhej sakte ho.

Email Support

[email protected] par email karo. Hamara team 48 ghante mein jawab deta hai aur aap ke personal data requests ko confirm karta hai.

Account Dashboard

Apne account mein jao, 'My Data' section kholo aur dekho ke kaun se personal details hamary paas save hain, aur unhe download ya delete karo.

VISWAS KE ALAMAT

Hamara transparency aur security credentials

Data Encryption

Sab logins aur payments SSL/TLS 256-bit encryption ke through hote hain. Aap ka JazzCash aur Easypaisa credentials kabhi hamara server par plain text mein nahi hote.

Regular Audits

Hamara privacy aur security posture quarterly third-party audits se verify hota hai. Audit reports account settings mein accessible hain.

Pakistan Compliance

Hamara policy State Bank of Pakistan guidelines aur local data-protection laws ke sath align hai. Withdrawal verification SBP-approved channels ke through hota hai.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast account details separate secure vaults mein encrypted rahte hain. Sirf withdrawal time par decrypt hote hain.

Session Management

Aap ka login session 30 minutes ki inactivity ke baad automatically log-out ho jata hai. Auto-logout feature security settings se customize ho sakta hai.

Breach Response

Agar koi privacy incident detect ho, aap ko immediately in-app notification milta hai aur hamara team incident details share karta hai.

HAMARA NIZAM

Privacy policy ke key elements—hamara approach

01

Data Collection Scope

Hamara system sirf aap ke account operation ke liye zaruri data collect karta hai—naam, mobile, payment method. Unnecessary personal details request nahi karte.

02

Retention Period

Active account data aap ka account kholne se le kar last transaction ke 5 saal baad tak stored rahta hai, local tax law compliance ke liye.

03

Third-Party Sharing

Aap ka data sirf JazzCash, Easypaisa, SadaPay aur Raast payment partners ko withdrawal verification ke waqt share hota hai. Marketing ya analytics firms ko kabhi nahi.

04

User Rights

Aap apne personal data ko in-app dashboard se download, update ya delete kar sakte ho. Data deletion request 30 days mein complete hota hai.

05

Cookie Policy

Session cookies sirf aap ka login maintain karte hain. Tracking cookies nahi hote. Aap account settings mein cookie preferences control kar sakte ho.

06

Child Protection

Hamara system 18 saal se kam umar wale users ko account banana nahi deta. Age verification during registration mandatory hai.

07

Policy Updates

Jab hamara privacy policy change ho, aap ko email aur in-app notification milta hai. 30-day grace period diya jata hai pehle se aware hone ke liye.

Aap ke account ko mehfooz rakhne wale elements

Two-Factor Authentication

Aap ke account mein OTP-based login enable kar sakte ho. JazzCash ya Easypaisa registered mobile par OTP bhejta hai har login par.

Withdrawal Verification

SadaPay ya Raast se paise nikalne se pehle aap ke identity ko verify kiya jata hai. Bank-level KYC process through hota hai.

Transaction History

Sab deposits aur withdrawals aap ke account dashboard mein encrypted form mein stored rahte hain. Aap anytime download kar sakte ho.

Session Encryption

Hamara lobby aur live tables ke beech jo data travel karta hai woh military-grade SSL encryption se protected hai.

Device Recognition

Naye device se login karte time hamara system aap ko verify karta hai. Suspicious login attempts automatically block ho jaate hain.

Privacy Dashboard

Account settings mein 'Privacy Control' section hai jahan aap apne data, cookies aur notification preferences manage kar sakte ho.

Privacy aur data security ke baray mein aap ke sawalat

Aap ka JazzCash number encrypted vault mein separate rakhay jatay hain. Hamara team ya operations staff ko plain text mein nahi dikh sakta. Sirf withdrawal verify karte time bank servers mein token-based communication hota hai.

Nahi. Sab payment methods—Easypaisa, SadaPay, Raast—ke liye hamara encryption aur data-retention policy same hai. Har method ka bank-side verification hamara platform par same security level ke sath handle hota hai.

Account deletion request ke baad 30 days mein personal data anonymized ya deleted ho jaata hai. Tax-compliance ke liye minimal transaction logs 5 saal tak rakhay jate hain, lekin aap ka name aur contact info nahi.

Bilkul nahi. Aap ke betting history, wins aur losses—sirf aap ke account mein visible hote hain. Hamara analytics team internal performance tracking ke liye aggregate data dekhte hain, lekin individual betting patterns kabhi share nahi hote.

Raast payment gateway ko sirf aap ka verified mobile number aur withdrawal amount bhejta hai. Account balance ya betting history kabhi share nahi hota. Bank verification process Pakistani banking regulations ke through hota hai.

Haan. Aap account settings mein 'Legal Documents' section se PDF format mein pura policy aur terms download kar sakte ho. Updates automatically notify hote hain.

JazzCash, Easypaisa, SadaPay aur Raast ke credentials hamary paas plain text mein nahi hote, sirf encrypted tokens. Hacker ko account access se bhi banking details nahi mil sakte. Support portal par immediately report karo, account freeze ho jayega.